Return Policy – Panatech International
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we are here to help. Please review our return policy below:
Eligibility for Returns
Items must be returned within 7 days of delivery (customize based on your business policy).
Products must be unused, in original condition, and in their original packaging with all tags, manuals, and accessories included.
Certain products such as personal care items, software, digital goods, or customized products may not be eligible for return.
Non-Returnable Items
The following items cannot be returned:
Items purchased on final sale or marked as non-returnable.
Products damaged due to improper use, mishandling, or accidental damage.
Return Process
Contact our Customer Support Team at [your email/contact] within the eligible time frame.
Provide your order number, product details, and reason for return.
Once approved, we will provide you with a return shipping address or return label.
Ship the item securely in its original packaging.
Refunds
Refunds will be processed after we receive and inspect the returned product.
The refund will be issued to your original payment method within [7–14 business days].
Shipping fees and any additional charges are non-refundable unless the return is due to our error (e.g., wrong or defective item)
Exchanges
If you wish to exchange a product, please contact our support team. Exchanges are subject to product availability.
Damaged or Defective Items
If you receive a damaged or defective product, notify us within 48 hours of delivery. We will arrange for a replacement or a full refund.
